Last updated: June 19, 2026
These Terms of Service (“Terms”) govern your access to and use of one-close.com (the “Site”) and the products and services provided by OneClose LLC (“OneClose,” “we,” “us,” or “our”). By accessing the Site, purchasing our products, or using our services, you agree to these Terms. If you do not agree, do not use the Site.
1. What We Provide
OneClose provides professionally formatted business transaction documents in two forms: (a) downloadable document templates that you customize yourself, and (b) custom document services in which we prepare documents based on details you submit. Our products are intended for use by buyers, sellers, and intermediaries in small business mergers and acquisitions.
2. Not Legal, Financial, Tax, or Investment Advice
OneClose is not a law firm, accounting firm, broker-dealer, or investment adviser, and we do not provide legal, financial, tax, accounting, or investment advice. Our templates and custom documents are informational tools and starting points only. Using our products does not create an attorney-client, fiduciary, broker, or advisory relationship. You are responsible for the accuracy and suitability of any document for your specific transaction, and you should consult qualified legal, financial, and tax professionals before relying on any document. We do not guarantee any particular outcome, including financing approval, a completed sale, valuation, or deal terms.
3. Eligibility and Accounts
You must be at least 18 years old and able to form a binding contract to use the Site. If you create an account, you are responsible for maintaining the confidentiality of your credentials and for all activity under your account. You agree to provide accurate information and to keep it current.
4. Orders, Pricing, and Payment
Prices are listed on the Site and may change at any time. Payment is processed by our third-party processor, Stripe; we do not store full payment card numbers. You authorize us to charge your selected payment method for the products and services you order, plus any applicable taxes. Orders are subject to acceptance, and we may refuse or cancel an order at our discretion.
5. Custom Document Services
For custom document services, you submit business and transaction details through our intake forms. Standard turnaround is five business days from receipt of complete and accurate information, with expedited turnaround available for an additional fee. Turnaround times are estimates and depend on the completeness and accuracy of the information you provide. You are responsible for reviewing all deliverables for accuracy before use. We will work with you in good faith on reasonable revisions to a custom document so that it meets the specifications of your order.
6. All Sales Final; No Refunds
Because our products are digital goods and services delivered electronically, all sales are final and all fees are non-refundable once an order is placed and the product is made available for download or work on a custom document has begun. For custom documents, our commitment to your satisfaction is fulfilled through reasonable revisions as described above, not through refunds. This Section does not limit any rights that cannot be waived under applicable law.
7. License and Intellectual Property
All content on the Site and in our templates and documents, including text, formatting, designs, frameworks, and trademarks, is owned by OneClose or its licensors and is protected by intellectual property laws. Subject to your payment and compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to use the templates and documents you purchase for your own business transactions.
You may not resell, redistribute, sublicense, publish, share, or otherwise make our templates or documents available to any third party, and you may not use them to create a competing product or template library. The license terminates automatically if you breach these Terms.
8. Your Submissions
You retain ownership of the information and materials you submit to us (“Submissions”). You grant OneClose a license to use your Submissions to provide the products and services you request. You represent that you have the right to submit your Submissions and that they do not infringe any third party’s rights or violate any law or confidentiality obligation.
As further described in our Privacy Policy, we may anonymize and aggregate data submitted through our platform, including financial and transactional data from intake forms and uploaded documents, for market research, benchmarking, analytics, and the creation of data products. This anonymized, aggregated data cannot be used to identify you, your business, or any specific transaction, and all personally identifiable and company-identifying details are stripped before any such use. By using our services, you consent to this use.
9. Acceptable Use
You agree not to misuse the Site or our products, including by attempting to gain unauthorized access, interfering with the Site’s operation, scraping or harvesting data, infringing intellectual property, or using our products for any unlawful purpose.
10. Third-Party Services
The Site relies on third-party services (such as Stripe for payments, Kit for email, and Google for analytics and advertising) and may link to third-party websites. We are not responsible for the content, policies, or practices of third parties. Your use of third-party services is governed by their terms.
11. Disclaimer of Warranties
The Site and all products and services are provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Site will be uninterrupted or error-free, or that any document will be suitable, complete, or appropriate for your specific transaction.
12. Limitation of Liability
To the maximum extent permitted by law, OneClose and its members, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, business, or goodwill, arising out of or related to your use of the Site, products, or services. Our total aggregate liability for any claim arising out of or related to these Terms or our products and services will not exceed the amount you paid to us for the product or service giving rise to the claim in the twelve months preceding the claim.
13. Indemnification
You agree to indemnify and hold harmless OneClose and its members, officers, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or related to your use of the Site, products, or services, your Submissions, or your breach of these Terms.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these Terms or our products and services that is not resolved informally will be settled by binding arbitration administered in Wyoming under the rules of a recognized arbitration provider, except that either party may bring a claim in small claims court where eligible. You and OneClose agree that disputes will be resolved only on an individual basis, and you waive any right to participate in a class, collective, or representative action. Any claim must be brought within one year after it arises.
15. Changes; Termination
We may modify these Terms at any time by posting the revised version on the Site and updating the date above. Your continued use after changes take effect constitutes acceptance. We may suspend or terminate your access to the Site or our products at any time for any reason, including violation of these Terms.
16. Miscellaneous
These Terms, together with our Privacy Policy, are the entire agreement between you and OneClose regarding the Site and our products and services. If any provision is found unenforceable, the remaining provisions will remain in effect. Our failure to enforce any provision is not a waiver. You may not assign these Terms without our consent; we may assign them freely.
17. Contact
Questions about these Terms? Contact us at:
OneClose LLC
Email: privacy@one-close.com